Jeremy, the owner of Just A Note, did an excellent job. All carpets were cleaned in the whole house and an excellent job was done!!! This was the first time they were professionally cleaned since I bought my home 9 years ago. He was able to remove the dog urine odor from the bedroom carpet completely. He was helpful, patient, knowledgeable, friendly, an excellent worker, and he did a thorough job, giving me informed options and choices. I have Obsessive Compulsive Disorder, and Jeremy patiently took the time and space to answer my multitude of questions. Truly a job well done by Just A Note.